Support / Contact Us

To Report Abuse

Please email

Server/Network Status

Facebook Page or

Sales Questions? Send Us an Email

For sales, please click here to email us.
For technical support, please login to your control panel -> Helpdesk to submit a ticket request.
For abuse report, please email Knowledge Base

Before contacting Customer Support check out our Knowledge Base.
You will find answers to frequently asked questions in our Hosting Knowledge Base at, as well as troubleshooting solutions for common errors.

Create a Support Ticket

We offer 24/7 customer support through our Helpdesk Support Portal. You can contact both our Technical Support and Billing Departments through the Support Portal at >

Please use your 'Control Panel' login & password to access the Helpdesk Support Portal.

Legally Registered as BusinessICS Intl Limited

Mailing Address
1455 Monterey Pass Road #204, Monterey Park, CA 91754 US
(Please note that we do not accept check for payments.)

Phone Number

25 years of experience - Trusted by customers

We are in ASP.NET hosting business since 1999!

Hand-rolled Control Panel

We've spent 18 years building this thing with blood, sweat, and lots of candy bars.

1-Click Installer

Install the latest and hottest ASP.NET & PHP applications with just a single click!

Real-life Human Beings

Tech veterans, geeks, and nerds are all standing by to optimize your SmarterASP.NET experience.

Award Winning Support

Our in-house support and service team are here for you 24/7/365.

CloudFlare CDN Ready

Built-in Content Delivery Network service. It makes your website 4X faster!

99.9% Uptime Guarantee

We'll credit you a MONTH's service for every hour of interrupted service.