This content is outdated and is no longer being maintained. It is provided as a courtesy for individuals who are still using these technologies. This page may contain URLs that were valid when originally published, but now link to sites or pages that no longer exist.
If you are using our new control panel, please go to below link.
Sometimes , you may have got SSL from other provider. Thus you need to import your SSL to your website on our end. Please refer to below instructions:
1> Case one : Your SSL provider export a .pfx certificate file for you. Then you can import it to your site via your Control Panel --->SSL ---> Import Existing SSL Cert.
Please note that One SSL certificate installation need One static IP for binding. Thus, if you do not own static IP , you may see below warning. That means you need to order a static IP at first.
2> Case two : Your SSL provider could not offer .pfx file but give .cer/crt file instead.
At this moment , you will need to generate CSR from our server and then send it to your SSL provider to generate .cer/crt file. Our server engineer need to charge $19.95 one time service fee.
After you get the .cer/crt file ,you can Go to Control Panel --->SSL to import it to your site. Of course, One static IP is needed for One SSL installation.
Below info is necessary for CSR generation , please submit a ticket from helpdesk panel and paste below content there.
Important notice on Common Names:
For https://www.yourDomain.com, the common name is: www.yourDomain.com
For https://yourDomain.com, the common name is: yourDomain.com
For https://secure.yourDomain.com, the common name is: secure.yourDomain.com
For Wildcard SSL, the common name is: *.yourDomain.com