body
{
    position: relative;
    margin: 0;
    -webkit-text-size-adjust: none;
    min-height: 416px;
    font-family: helvetica,sans-serif;
    -webkit-background-size: 0.438em 100%;
    background: -webkit-gradient(linear,left top,right top,from(#c5ccd4),color-stop(71%, #c5ccd4),color-stop(72%, #cbd2d8),to(#cbd2d8));
    -webkit-touch-callout: none;
}

img
{
    border: 0;
}

#topbar
{
    position: relative;
    left: 0;
    top: 0;
    width: auto;
    background: -webkit-gradient(linear,0% 0%,0% 100%,from(#cdd5df),color-stop(3%,#b0bccd),color-stop(50%,#889bb3),color-stop(51%,#8195af),color-stop(97%,#6d84a2),to(#2d3642));
    margin-bottom: 13px;
    height: 40px;
}

#title
{
    position: absolute;
    font-weight: bold;
    top: 0;
    left: 0;
    right: 0;
    padding: 0 10px;
    text-align: center;
    text-overflow: ellipsis;
    white-space: nowrap;
    overflow: hidden;
    color: #FFF;
    text-shadow: rgba(0,0,0,0.6) 0 -1px 0;
    line-height: 40px;
    height: 40px;
    font-size: 13pt;
}

.graytitle
{
    position: relative;
    font-weight: bold;
    font-size: 17px;
    right: 20px;
    left: 9px;
    color: #4C4C4C;
    text-shadow: #FFF 0 1px 0;
    padding: 1px 0 3px 8px;
}

a:hover .arrow
{
    background-position: 0 -13px !important;
}

input[type="submit"]
{
    padding: 5px 8px;
}


#leftnav img, #rightnav img
{
    margin-top: 6px;
    height: 60%;
}

#content
{
    width: 100%;
    position: relative;
    min-height: 250px;
    margin-top: 10px;
    height: auto;
    z-index: 0;
    overflow: hidden;
}
#footer
{
    text-align: center;
    position: relative;
    margin: 20px 10px 0;
    height: auto;
    width: auto;
    bottom: 10px;
}
#footer a, #footer
{
    text-decoration: none;
    font-size: 9pt;
    color: #4C4C4C;
    text-shadow: #FFF 0 1px 0;
}
.pageitem
{
    -webkit-border-radius: 8px;
    background-color: #fff;
    border: #878787 solid 1px;
    font-size: 12pt;
    overflow: hidden;
    padding: 0;
    position: relative;
    display: block;
    height: auto;
    width: auto;
    margin: 3px 9px 17px;
    list-style: none;
}
.textbox
{
    padding: 11px 8px 6px 8px;
    position: relative;
    overflow: hidden;
    border-top: 1px solid #878787;
}
.textbox img
{
    max-width: 100%;
}
.textbox p
{
    margin-top: 2px;
}
.textbox p
{
    margin-top: 2px;
    color: #000;
    margin-bottom: 2px;
    text-align: justify;
}
.textbox img
{
    max-width: 100%;
}
.textbox ul
{
    margin: 3px 0 3px 0;
    list-style: circle !important;
}
.textbox li
{
    margin: 0 !important;
}
.pageitem li:first-child, .pageitem li.form:first-child
{
    border-top: 0;
}
.menu, .checkbox, .radiobutton, .select, li.button, li.smallfield
{
    position: relative;
    list-style-type: none;
    display: block;
    height: 43px;
    overflow: hidden;
    border-top: 1px solid #878787;
    width: auto;
}
.pageitem li:first-child:hover, .pageitem li:first-child a, .radiobutton:first-child input, .select:first-child select, li.button:first-child input
{
    -webkit-border-top-left-radius: 8px;
    -webkit-border-top-right-radius: 8px;
}
.pageitem li:last-child:hover, .pageitem li:last-child a, .radiobutton:last-child input, .select:last-child select, li.button:last-child input
{
    -webkit-border-bottom-left-radius: 8px;
    -webkit-border-bottom-right-radius: 8px;
}
.menu:hover, .list #content li a:hover, .list .withimage:hover
{
    background: -webkit-gradient(linear,0% 0%,0% 100%,from(#819EC6),to(#647B99));
}
.noeffect:hover
{
    background: white;
}
.menu a:hover .name, .list .withimage a:hover .comment
{
    color: #fff;
}
.menu a:hover .comment
{
    color: #CCF;
}
.menu a
{
    display: block;
    height: 43px;
    width: auto;
    text-decoration: none;
}
.menu a img
{
    width: auto;
    height: 32px;
    margin: 5px 0 0 5px;
    float: left;
}
.menu .name, .checkbox .name, .radiobutton .name
{
    margin: 11px 0 0 7px;
    width: auto;
    color: #000;
    font-weight: bold;
    font-size: 17px;
    text-overflow: ellipsis;
    overflow: hidden;
    white-space: nowrap;
    float: left;
}
.menu .name
{
    max-width: 85%;
}
.checkbox .name
{
    max-width: 75%;
}
.radiobutton .name
{
    max-width: 75%;
}

.checkbox
{
    padding-left: 2px;
}
.menu .comment
{
    margin: 11px 30px 0 0;
    width: auto;
    font-size: 17px;
    text-overflow: ellipsis;
    overflow: hidden;
    max-width: 75%;
    white-space: nowrap;
    float: right;
    color: #324f85;
}
.menu .arrow, .list .arrow
{
    position: absolute;
    width: 8px !important;
    height: 13px !important;
    right: 10px;
    top: 15px;
    margin: 0 !important;
    background: url("../images/arrow.png") 0 0 no-repeat;
}
.list .withimage .comment
{
    font-size: 12px;
    color: #7f7f7f;
    display: block;
    width: 60%;
    font-weight: bold;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
}
.list .withimage .comment
{
    margin: 16px 0 0 95px;
}
.list .withimage .arrow
{
    top: 39px !important;
}
.header
{
    display: block;
    font-weight: bold;
    font-size: 12pt;
    margin-bottom: 4px;
    line-height: 14pt;
}
.list .title
{
    background: -webkit-gradient(linear,0% 0%,0% 100%,from(#a5b1ba),color-stop(3%,#909faa),color-stop(97%,#b5bfc6),to(#989ea4));
    height: 22px !important;
    width: 100%;
    color: #fff;
    font-weight: bold;
    font-size: 16px;
    text-shadow: gray 0 1px 0;
    line-height: 22px;
    padding-left: 20px;
    border-bottom: none !important;
}
.list ul
{
    background-color: #fff;
    width: 100%;
    overflow: hidden;
    padding: 0;
    margin: 0;
}
.list #content li
{
    height: 40px;
    border-bottom: 1px solid #e1e1e1;
    list-style: none;
}
.list
{
    background-color: #fff;
    background-image: none !important;
}
.list #footer
{
    margin-top: 24px !important;
}
.list #content li a
{
    padding: 9px 0 0 20px;
    font-size: large;
    font-weight: bold;
    position: relative;
    display: block;
    color: #000;
    text-decoration: none;
    height: 32px;
}
.list #content li a .name
{
    text-overflow: ellipsis;
    overflow: hidden;
    max-width: 93%;
    white-space: nowrap;
    display: block;
}
.list #content li a:hover
{
    color: #fff;
}
.list #content
{
    margin-top: -13px !important;
}
.list ul img
{
    width: 90px;
    height: 90px;
    position: absolute;
    left: 0;
    top: 0;
}
.list .withimage
{
    height: 90px !important;
}
.list .withimage .name
{
    margin: 13px 0 0 90px;
    text-overflow: ellipsis;
    overflow: hidden;
    max-width: 63% !important;
    white-space: nowrap;
}
.list .withimage .comment
{
    margin: 10px auto auto 90px !important;
    max-width: 63% !important;
}
.list .withimage a, .list .withimage:hover a
{
    height: 81px !important;
}
#leftnav, #leftbutton
{
    position: absolute;
    font-size: 12px;
    left: 9px;
    font-weight: bold;
    top: 4px;
}
#leftnav, #leftbutton, #rightnav, #rightbutton
{
    z-index: 5000;
}
#leftnav a, #rightnav a, #leftbutton a, #rightbutton a
{
    display: block;
    color: #fff;
    text-shadow: rgba(0,0,0,0.6) 0 -1px 0;
    text-decoration: none;
    line-height: 32px;
    height: 32px;
}
#leftnav a
{
    -webkit-border-image: url("../images/navlinkleft.png") 0 5 0 13;
    z-index: 3;
    margin-left: -4px;
    border-width: 0 5px 0 13px;
    padding-right: 4px;
    -webkit-border-top-right-radius: 6px;
    -webkit-border-bottom-right-radius: 6px;
    float: left;
}
#leftnav a:first-child
{
    z-index: 2;
    -webkit-border-image: url("../images/navleft.png") 0 5 0 13;
    border-width: 0 5px 0 13px;
    -webkit-border-top-left-radius: 16px;
    -webkit-border-bottom-left-radius: 16px;
    -webkit-border-top-right-radius: 6px;
    -webkit-border-bottom-right-radius: 6px;
    width: auto;
}
#rightnav, #rightbutton
{
    position: absolute;
    font-size: 12px;
    right: 9px;
    font-weight: bold;
    top: 4px;
}

#rightnav a
{
    -webkit-border-image: url("../images/navlinkright.png") 0 13 0 5;
    z-index: 3;
    margin-right: -4px;
    border-width: 0 13px 0 5px;
    padding-left: 4px;
    -webkit-border-top-left-radius: 6px;
    -webkit-border-bottom-left-radius: 6px;
    float: right;
    -webkit-border-top-right-radius: 16px;
    -webkit-border-bottom-right-radius: 16px;
}
#rightnav a:first-child
{
    z-index: 2;
    -webkit-border-top-left-radius: 6px;
    -webkit-border-bottom-left-radius: 6px;
    -webkit-border-image: url("../images/navright.png") 0 13 0 5;
    border-width: 0 13px 0 5px;
    -webkit-border-top-right-radius: 16px;
    -webkit-border-bottom-right-radius: 16px;
}
#leftbutton a, #rightbutton a
{
    -webkit-border-image: url("../images/navbutton.png") 0 5 0 5;
    border-width: 0 5px;
    -webkit-border-radius: 6px;
}
input[type="checkbox"]
{
    width: 94px;
    height: 27px;
    background: url('../images/checkbox.png');
    -webkit-appearance: none;
    border: 0;
    float: right;
    margin: 8px 4px 0 0;
}
input[type="checkbox"]:checked
{
    background-position: 0 27px;
}
input[type="radio"]
{
    -webkit-appearance: none;
    border: 0;
    width: 100%;
    height: 100%;
    z-index: 2;
    position: absolute;
    left: 0;
    margin: 0;
    -webkit-border-radius: 0;
}
input[type="radio"]:checked
{
    background: url('../images/radiobutton.png') no-repeat;
    background-position: right center;
}
.radiobutton .name
{
    z-index: 1;
}
select
{
    -webkit-appearance: none;
    height: 100%;
    width: 100%;
    border: 0;
}
.select select
{
    -webkit-border-radius: 0;
    color: #000;
    font-weight: bold;
    font-size: 17px;
    padding-left: 5px;
}
.select option
{
    max-width: 90%;
}
.select .arrow
{
    background: url('../images/arrow.png');
    width: 8px;
    height: 13px;
    display: block;
    -webkit-transform: rotate(90deg);
    position: absolute;
    right: 10px;
    top: 18px;
}
.button input
{
    width: 100%;
    height: 100%;
    -webkit-appearance: none;
    border: 0;
    -webkit-border-radius: 0;
    font-weight: bold;
    font-size: 17px;
    text-overflow: ellipsis;
    white-space: nowrap;
    overflow: hidden;
    background: none;
}
.textbox textarea
{
    padding: 4px;
    margin-top: 0px;
    font-size: medium;
    width: 96%;
}
.smallfield .name
{
    width: 48%;
    position: absolute;
    left: 0;
    font-size: 17px;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-weight: bold;
    line-height: 44px;
    font-size: 17px;
    padding-left: 5px;
    overflow: hidden;
}
.requiredMarker
{
    color: Red;
}
.smallfield input
{
    width: 50%;
    position: absolute;
    right: 0;
    height: 44px;
    -webkit-appearance: none;
    border: none;
    padding: 0;
    background: transparent;
    -webkit-border-radius: 0;
    font-weight: bold;
    font-size: 17px;
}
.smallfield:first-child input
{
    -webkit-border-top-right-radius: 8px;
}
.smallfield:last-child input
{
    -webkit-border-bottom-right-radius: 8px;
}

.ticketHeaderDivSeparate
{
    float: none;
    background-color: White;
    margin: 0px 13px;
    display: block;
    padding: 6px 7px;
    font-size: 12px;
    border: #878787 solid 1px;
    /*border-bottom: #ddd solid 1px */;
}

.ticketHeaderDiv
{
    float: none;
    background-color: White;
    margin: 0px 13px;
    display: block;
    padding: 6px 7px;
    font-size: 12px;
    -webkit-border-top-left-radius: 8px;
    -webkit-border-top-right-radius: 8px;
    border: #878787 solid 1px;
    border-bottom: #ddd solid 1px;
}
.ticketPartBarDiv
{
    float: none;
    background-color: white;
    margin: 0px 13px;
    display: block;
    padding: 6px 7px;
    font-size: 12px;
    border-right: #878787 solid 1px;
    border-left: #878787 solid 1px;
    border-bottom: #ddd solid 1px;
}
.ticketDiv
{
    float: none;
    background-color: White;
    margin: 0px 13px;
    display: block;
    padding: 6px 7px;
    font-size: 12px !important;
    -webkit-border-bottom-left-radius: 8px;
    -webkit-border-bottom-right-radius: 8px;
    border-right: #878787 solid 1px;
    border-left: #878787 solid 1px;
    border-bottom: #878787 solid 1px;
}
li.button:hover
{
    background-color: #5B8FB9;
}
li.button:hover input
{
    cursor: pointer;
    color: White;
}

.menu .rightCount
{
    color: #324F85;
    float: right;
    font-size: 14px;
    max-width: 75%;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: auto;
    position: absolute;
    right: 26px;
    top: 13px;
}

.ticketlistitem
{
    height: 84px;
    border-top: #878787 solid 1px;
    overflow: hidden;
    position: relative;
}
.ticketlistitem:hover
{
    background: -webkit-gradient(linear,0% 0%,0% 100%,from(#819EC6),to(#647B99));
}
.ticketlistitem a
{
    width: 100%;
    height: 84px;
    display: block;
    text-decoration: none;
    position: absolute;
}
li:first-child.ticketlistitem .image, .ticketlistitem:first-child a
{
    -webkit-border-top-left-radius: 8px 8px;
}
li:last-child.ticketlistitem .image, .ticketlistitem:last-child a
{
    -webkit-border-bottom-left-radius: 8px 8px;
}
.ticketlistitem .subject
{
    font-size: 15px;
    white-space: nowrap;
    display: block;
    overflow: hidden;
    color: #000;
    max-width: 70%;
    text-overflow: ellipsis;
    font-weight: bold;
    position: absolute;
    top: 7px;
    left: 36px;
}
.ticketlistitem .customer
{
    font-size: 12px;
    color: #7f7f7f;
    display: block;
    max-width: 70%;
    font-weight: bold;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
    position: absolute;
    left: 36px;
    top: 26px;
}
.ticketlistitem .assigned
{
    font-size: 12px;
    white-space: nowrap;
    display: block;
    overflow: hidden;
    color: #7f7f7f;
    max-width: 70%;
    text-overflow: ellipsis;
    font-weight: bold;
    position: absolute;
    left: 36px;
    top: 43px;
}
.ticketlistitem .inforow
{
    font-size: 12px;
    white-space: nowrap;
    display: block;
    overflow: hidden;
    color: #7f7f7f;
    max-width: 70%;
    text-overflow: ellipsis;
    font-weight: bold;
    position: absolute;
    left: 36px;
    top: 60px;
}
.ticketlistitem .messages
{
    color: #324F85;
    float: right;
    font-size: 14px;
    max-width: 75%;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: auto;
    position: absolute;
    right: 26px;
    top: 18px;
}
.ticketlistitem:hover .subject, .ticketlistitem:hover .customer, .ticketlistitem:hover .assigned, .ticketlistitem:hover .inforow, .ticketlistitem:hover .messages
{
    color: White !important;
}
.ticketlistitem .arrow
{
    position: absolute;
    width: 8px !important;
    height: 13px !important;
    right: 10px;
    top: 15px;
    margin: 0 !important;
    background: url("../images/arrow.png") 0 0 no-repeat;
    top: 20px !important;
}
.ticketlistitem .statusicon
{
    position: absolute;
    top: 10px;
    left: 10px;
    width: 16px;
    height: 16px;
    display: block !important;
}
.ticketlistitem .pinimage
{
    position: absolute;
    top: 30px;
    left: 10px;
    width: 16px;
    height: 16px;
    display: block !important;
}
.ticketlistitem .priorityimage
{
    position: absolute;
    top: 50px;
    left: 13px;
    width: 10px;
    height: 10px;
    display: block !important;
}




.indentedButton
{
    margin-left: 8px;
}
.trans
{
    color: Red;
}
.menu img.smallicon
{
    padding-top: 7px;
    padding-left: 4px;
    width: 16px !important;
    height: 16px !important;
}

div.TipTextSuccess
{
    -webkit-border-radius: 8px;
    background-color: #E7FBC0;
    border: #B0BF92 solid 1px;
    color: #555555;
    font-family: helvetica,sans-serif;
    font-size: 10pt;
    padding-top: 6px;
    padding-bottom: 6px;
    padding-left: 11px;
    padding-right: 11px;
    margin: 0 10px 10px 10px;
}

div.TipTextFailure
{
    -webkit-border-radius: 8px;
    background-color: #FEDAD5;
    border: #CBABA7 solid 1px;
    color: #555555;
    font-family: helvetica,sans-serif;
    font-size: 10pt;
    padding-top: 6px;
    padding-bottom: 6px;
    padding-left: 11px;
    padding-right: 11px;
    margin: 0 10px 10px 10px;
}

.ActionButton
{
    font-family: helvitica, Sans-Serif;
    font-size: 12px;
    font-weight: bold;
    color: White;
    border-width: 0 5px;
    -webkit-border-image: url("../images/navbutton.png") 0 5 0 5;
    -webkit-border-radius: 6px;
    top: 3px;
    padding-top: 4px;
    padding-bottom: 4px;
    padding-left: 3px !important;
    padding-right: 3px !important;
}

#leftbutton input[type="submit"], #rightbutton input[type="submit"]
{
    top: 3px;
    padding-top: 4px;
    padding-bottom: 4px;
    padding-left: 3px;
    padding-right: 3px;
}

.navPagingDiv
{
    
    width: 100%;
    margin-left: 10px;
    margin-top: 10px;
    padding: 0px 0px 0px 0px;
}

.navPagingTextDiv
{
    font-family: helvetica,sans-serif;
    font-size: 10pt;
    vertical-align: middle;
    padding-top: 5px;
}

.prevNextButtonsDiv
{
    float: right;
    margin-right: 20px;
}

.navButton
{
    font-size: 12px;
    line-height: 24px;
    font-family: helvitica, Sans-Serif;
    font-weight: bold;
    color: White;
    -webkit-border-image: url("../images/navbutton.png") 0 5 0 5;
    -webkit-border-radius: 6px;
    cursor: pointer;
    text-decoration: none;
    outline: none;
    padding: 4px 6px 4px 6px;
}

/* Chat Section --------------------------------- */

.chatDiv
{
    float: none;
    background-color: White;
    margin: 0px 13px;
    display: block;
    padding: 10px 9px 0px 7px;
    font-size: 12px !important;
    border-right: #878787 solid 1px;
    border-left: #878787 solid 1px;
    border-bottom: #878787 solid 1px;
}

div.chatline
{
	font: 9pt arial;
	padding: 3px 3px;
	color: #555555;
}

div.chatline .chatTime 
{
	color: #999;
}

div.chatline-agent { }

div.chatline-agent .chatName
{
	font-weight: bold;
	color: #118ACC;
}

div.chatline-visitor { }

div.chatline-visitor .chatName
{
	font-weight: bold;
	color: red;
}

div.chatline-coaching
{
	background: #FFF6C9;
	border: solid 1px #E8DCA9;
}

div.chatline-coaching .chatName
{
	font-weight: bold;
	color: green;
}

div.chatline-system
{
	color: #666666;
}


/* Active Chats --------------------------- */

.activeChatDiv
{
    float: none;
    background-color: White;
    margin: 0px 13px;
    display: block;
    padding: 10px 13px 5px 7px;
    font-size: 12px !important;
    border: #878787 solid 1px;
}

.activeChatDiv textarea
{
    width: 100%;
}

.activeChatConversationDiv
{
    width: 100%;
    height: 120px;
    overflow: auto;
    padding: 10px;
	margin-top: 3px;
	font: 9pt arial;
}

.chatTranscriptDiv
{
    float:none;
    background-color: White;
    margin: 0px 13px;
    display: block;
    padding: 10px 13px 5px 7px;
    border: #878787 solid 1px;
    font: 9pt arial;
}